Direct purchase from Everstead Press: If you purchased through the Everstead Press website, your order is processed and fulfilled through our printing and fulfillment partner, IngramSpark. First check the email account used for the purchase, including spam or junk folders. Your order confirmation contains information related to your order and instructions for obtaining assistance if needed..

Retailer purchases: If you purchased through Amazon, Barnes & Noble, Books-A-Million, Walmart, or another retailer, first check the email account used for the purchase, including spam or junk folders, and confirm that the email address entered at checkout was correct. If you still cannot locate the confirmation, contact the retailer through which the order was placed.

Direct purchase from Everstead Press: If you purchased through the Everstead Press website, review your order confirmation and any available shipping information. If the expected delivery period has passed and the book has not arrived, follow the instructions in your order confirmation for reporting the shipment problem to IngramSpark.

Retailer purchases: If you purchased through Amazon, Barnes & Noble, Books-A-Million, Walmart, or another retailer, first review the order status, tracking information, and expected delivery date provided by that retailer. If the expected delivery date has passed and the book has not arrived, contact the retailer through which the order was placed for assistance..

Direct purchase from Everstead Press: If a book purchased through the Everstead Press website arrives damaged, defective, or otherwise has a problem, retain the book, packaging, and order information and, when useful, take photographs showing the problem. Follow the instructions in your order confirmation to report the issue to IngramSpark.

Retailer purchases: If you purchased through Amazon, Barnes & Noble, Books-A-Million, Walmart, or another retailer, retain the book, packaging, and order information and, when useful, take photographs showing the problem. Contact the retailer through which the order was placed for instructions regarding its applicable replacement, return, or refund process.

Make sure you are signed into the same Amazon, Barnes & Noble, or Kobo account used for the purchase. Check the Kindle, NOOK, or Kobo Library associated with that account and refresh or sync the app or device. If the title still does not appear, contact the retailer’s digital-content support service.

There are two ways to share your thoughts about the book.

Retailer reviews: If you would like to leave a review on Amazon, Barnes & Noble, or another retailer that accepts reader reviews, follow that retailer’s review process. Requirements for submitting and displaying reviews vary by retailer.

Everstead Press website: If you would like to share your thoughts directly with Everstead Press, visit Reader Feedback and choose either What Readers Appreciate or What Readers Suggest. Select “Leave a Comment” and use the form provided to submit your comments.

Everstead Press welcomes honest feedback. Comments do not need to be favorable, and all feedback is read and thoughtfully considered.